Privacy Policy

Privacy Policy

Effective Date: August 11th, 2025

Loud Root (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website (the “Site”), hosted by Squarespace, and your rights under U.S. law, including the California Consumer Privacy Act (CCPA) and other applicable regulations.

1. Information We Collect

We collect several types of information from you when you visit or interact with our Site:

  • Personal Identification Information: This includes your name, email address, billing and shipping address, phone number, and payment information (e.g., credit card number).

  • Order Information: When you make a purchase, we collect details such as the products you’ve ordered, order number, and payment and shipping information.

  • Device Information: We automatically collect certain data about your device, including your IP address, web browser, time zone, and some cookies installed on your device.

  • Usage Data: We gather information about how you navigate the Site, including which pages you visit, products you view, and how you interact with our services.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Orders: Your personal information helps us to fulfill your orders, process your payment information, and arrange for shipping.

  • To Communicate with You: We may use your contact information to send you order confirmations, updates, and marketing communications if you opt-in to receive them.

  • To Improve the Site: Device and usage data help us to monitor and improve the functionality of our Site.

  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We only share your personal information in limited situations:

  • Squarespace: As our e-commerce platform provider, Squarespace collects and processes your personal data as outlined in their Squarespace Privacy Policy.

  • Third-Party Service Providers: We may share your information with service providers, such as shipping partners or payment processors, to help fulfill your orders.

  • Legal Compliance: We may disclose your personal data if required to do so by law, such as responding to legal requests, or protecting our rights or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us understand how you use our Site, provide you with a personalized experience, and allow us to analyze performance.

You can choose to disable cookies through your browser settings, though doing so may affect the functionality of our Site.

5. Your Privacy Rights

Depending on where you reside, you may have the following rights regarding your personal data:

  • California Residents (CCPA): You have the right to request details about the personal information we collect and request that we delete your information. You also have the right to opt-out of the sale of your personal data (we do not sell your data). To exercise these rights, please contact us at [Insert Contact Email].

  • Other U.S. Residents: You may also have the right to access, update, or delete your personal information. Please reach out to us using the contact information below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Protecting Your Data

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal data from children or individuals under 21 years of age. If you believe we have collected such information, please contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Loud Root

Email: support@loudroot.com

Please put "Privacy Policy Help" in the email subject line.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.