Terms of service

Effective Date: August 11th, 2025

Welcome to Loud Root! We’re thrilled to be part of your wellness journey. By using our website (the “Site”) and purchasing products from Loud Root, you agree to the following terms and conditions. Please take a moment to read through these terms carefully, as they govern your use of our Site and any purchases made through it.

If you have any questions, feel free to contact us at support@loudroot.com .

1. Overview

These Terms of Service (“Terms”) apply to your use of the Loud Root website, as well as any purchases, transactions, and communications with Loud Root (referred to as “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms, including our Privacy Policy and any other policies referenced herein.

We reserve the right to update or modify these Terms at any time, so please review them periodically. Any changes will be posted on this page with an updated effective date.

2. Eligibility

You must be 21 years or older to purchase products from Loud Root. By using our Site or making a purchase, you confirm that you meet this age requirement. If you are under 21, you are prohibited from purchasing any products from the Site.

3. Products & Services

At Loud Root, we offer a range of hemp derived products, including CBD-based items. Our products are intended for personal use only and are not to be resold unless you have entered into a separate wholesale agreement with us. We reserve the right to limit the quantities of products you purchase.

Please note that while we strive to provide accurate information on the Site, product descriptions, images, and prices are subject to change without notice. We cannot guarantee that all details provided are free of errors, and we reserve the right to correct any inaccuracies.

4. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new wellness routine, especially if you or your pet have existing health conditions or are taking other medications. The statements made on our Site have not been evaluated by the Food and Drug Administration (FDA).

5. Pricing & Payment

All prices listed on the Site are in US Dollars (USD) and are subject to change without notice. Prices do not include taxes, shipping, or handling fees unless explicitly stated.

When making a purchase, you agree to provide accurate and complete billing and shipping information. We accept major credit cards and other payment methods through our secure Squarespace Payment system. By providing payment information, you authorize us to charge the payment method for the total amount of your purchase.

6. Shipping & Delivery

We currently ship to locations within the United States. Shipping times may vary depending on your location, but we strive to process and ship orders within 1-3 business days of receiving your order.

For full details, please review our Shipping Policy.

7. Returns & Refunds

We want you to love your Loud Root experience! If you’re not satisfied with your product, please review our Return & Refund Policy for information on how to request a return or refund. We offer a 30-day satisfaction guarantee on most of our products.

8. Third-Party Links & Services

Our Site may include links to third-party websites or services that are not owned or operated by Loud Root. These links are provided for your convenience, but we are not responsible for the content, privacy policies, or practices of any third-party sites. Use them at your own discretion.

9. Intellectual Property

All content on the Loud Root website, including text, graphics, logos, images, and product descriptions, is the property of Loud Root LLC and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our express written permission.

10. Prohibited Uses

You agree not to use the Site or its content for any unlawful purposes, including but not limited to:

  • Violating any federal, state, or local laws.

  • Attempting to hack, damage, or interfere with the functionality of the Site.

  • Engaging in fraudulent or misleading activities.

  • Collecting or tracking the personal information of others without consent.

We reserve the right to terminate or restrict access to our Site for any users who violate these terms.

11. Limitation of Liability

Loud Root is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of our products or services. This includes, but is not limited to, damages resulting from the use or inability to use our Site, the performance of our products, or any errors or omissions in the information provided on our Site.

Our liability is limited to the maximum extent permitted by law. If any portion of this limitation is found invalid or unenforceable, the remainder of the limitation will still apply.

12. Indemnification

You agree to indemnify and hold harmless Loud Root, its affiliates, and employees from any claims, damages, or expenses (including attorney fees) arising from your use of the Site or violation of these Terms.

13. Governing Law

These Terms and any separate agreements under which we provide services to you are governed by and construed in accordance with the laws of the state of North Carolina, without regard to conflict of law principles.

14. Contact Us

If you have any questions or concerns about these Terms or your experience with Loud Root, feel free to reach out:

Loud Root
Email: support@loudroot.com